A collection of insights on the topic of Customer Experience:
Valtech
Valtech is a global business transformation agency delivering innovation with a purpose. We enable clients to anticipate tomorrow’s trends and connect more directly with consumers across their digital touch points while optimizing time-to-market and ROI.
Code and Theory
Code and Theory is a digital-first creative agency that designs best-in-class products and brand experiences. We help our clients drive purposeful change, and thrive in a time of digital disruption.
Metal Agency
Metal Agency is a boutique interaction design and technology agency that specializes in helping transform forward-thinking companies into digital powerhouses to achieve measurable results.
256 Media
We love content. Print, digital, social, we do all kinds of content at Dublin based 256 media.
Astound Commerce
Astound Commerce empowers success through expertly created experience-driven ecosystems that fuse ever-evolving technology, data, design, and storytelling to build meaningful and lasting customer-brand relationships.
Graphite Digital
We’re a team of specialists that collaborate with brands to deliver world-class digital customer experiences.
Thick
Thick is a service design and UX design practice – we help businesses and government deliver better services that improve people’s lives. Our work contributes to the wellbeing of people and planet and we measure our success by the positive impact we affect. We combine design thinking and emerging technology to adapt to market and […]
Carter
Principals, James Noble & Paul Beardsell, are regarded as industry leaders in user experience solutions. At Carter we design beautiful user experiences to enhance digital products and service offerings. We use visual design cues to tell stories. Our approach derives an understanding of your business, its identity, and creative strategy. Headquarters: Studio 3, 281 Brunswick […]
habitable.co
Habitable.co is a London-based premium CX | UX Human-Centered Design Agency focused on building frictionless digital customer onboarding for leading Finance, Health, and Betting companies operating under strict regulatory schemes. We strive for cost-effective customer acquisition and improvements to your customer lifetime value metrics. We create journeys for your customers that make them better customers. […]
Novel Work Company
In 2015, we set out to build a multidisciplinary collective of experienced executives, designers, strategists, and industry leaders to help navigate transformational growth. Today, we solve some of the toughest organizational growth challenges by pairing strategic thinking with human-centered design principles. Our work is novel – new, inspiring, and innovative – and it confronts the […]
Momentum Design Lab
Momentum is a design thinking-based and technology driven, user experience design agency located in the heart of Silicon Valley, New York City and London. Our team’s approach is focused on growing your product, marketing and brand.
“Clients are seeing our value beyond just one project”
New York, Feb 19th, 2020
Matthew Wohl joined Momentum Design Lab as its UX head after having worked eight years for Bank of America. Despite being only a few months, he has already been involved in big projects and changes. So we talked to Matt on the opportunities and challenges for the agency, the work environment and the future of UX at Momentum.
Digital agency Delete to work with UK’s First Bus
First Bus appointed digital agency Delete, to lead a program of customer experience (CX) website transformation. The appointment comes as part of a commitment by First Bus to improve customer experience across their services, leading towards a continued uplift in customer satisfaction.